The Marketing Cloud Connector for Microsoft Dynamics CRM enables the following:

  • Sends to contacts, leads, accounts, marketing lists, and campaigns
  • Sends to Dynamics CRM Custom Entities
  • Email tracking and performance for individual sends and campaigns
  • Marketing automation with Marketing Cloud emails and workflow templates
  • Actions on tracking data from Dynamics CRM through Marketing Cloud Automations
  • Smart Capture landing page interactions
  • Custom charts and dashboards

Use of the following functions is limited to the MSCRM interactions in Smart Capture forms and other custom landing pages.